Market Policies
✨ The only part of our market that isn’t make-believe. ✨
We believe shopping should feel easy, thoughtful, and joyful. Below you’ll find a few helpful details about how our market works. If you ever have questions, we’re always happy to help.
Helpful Information About the Market
Orders & Processing
Orders are typically processed within 2–5 business days. Once your order ships, you’ll receive a confirmation email with tracking information.
During busy seasons or special launches, processing times may be slightly longer, but we’ll always keep you informed.
Shipping
We currently ship within the United States.
Shipping rates are calculated at checkout based on your order and destination. While we do our best to meet delivery estimates, shipping times may vary due to carrier delays or seasonal volume.
Free standard shipping is available on orders $95 or more.
Please note:
- Oversized or bulky items may
ship separately - Pre-order items ship
according to the timeline listed on the product page - Orders with both in-stock and
pre-order items may arrive in multiple shipments
Returns & Exchanges
At Lollibee’s Make-Believe Market, every order is packed with care, intention, and a sprinkle of magic.
Many of the treasures you find at our market are lovingly sourced from fellow small brands we believe in, helping them continue to create, grow, and thrive. For this reason, we’re unable to accept returns or exchanges, and all sales are final.
If something in your order arrives damaged, missing, or not quite as expected, please reach out to us within 5 days of delivery — we’re always happy to help make things right while keeping this little circle of creativity going.
Sometimes parcels have adventures of their own, and when they do, we’re happy to step in and help.
✨ Reach out to us at: hello@lollibeesmarket.com
Be sure to include your order number and a brief description about what happened, and we’ll take it from there.
As a small-run business, please allow 1-2 business days for a reply. Every message is read with care, and we’ll respond as soon as we can with a thoughtful solution.
Thank you for supporting a small business and for being part of Lollibee's little community of make-believe — we’re always here to help keep the magic going.
Safety & Age Recommendations
All items are selected with care, but children should always play under adult supervision. Age recommendations are provided on product pages when applicable and should be used as a general guide.
Contact Us
Contact Us
Have a question, concern, or just want to say hello? We’d love to hear from you.
📧 Email: hello@lollibeesmarket.com
📬 We aim to respond within 1–2 business days
A Little Note of Thanks
Lollibee’s is built on intention, imagination, and care. We are a small, women-owned, family-run business, and every order that leaves our Market is gathered and packaged thoughtfully by hand.
Because of the love and attention we pour into each treasure, there may be moments, especially during busy seasons and holidays, when response times, processing, or shipping take just a little longer. Each piece is carefully prepared, wrapped with care, and delivered to our magical carriers with gratitude.
Thank you for your patience, your kindness, and for supporting a small business rooted in meaningful, imaginative play. We are truly honored to be part of the magical moments you’re creating for the little ones in your life.